| 1. How long can I
have the bin for?
We leave the bin with you
over 4 nights or collect earlier if you wish. That is
we deliver on day 1 and collect on day 5 so that you
have a genuine three full days in between. This is ideal
for weekend clean-ups!
|
| 2. Can I get it collected
earlier?
Yes, call the freecall number
to arrange an earlier collection
1800 665 700
or
use the fast pickup page available here
or on the home page.
|
3. If I want the bin
longer, is there an additional charge?
We charge $15.00 per additional
day if we cannot collect after the 4th night due to
reasons that you control (eg locked gates, bin inaccessible
or overfilled).
|
4. Can we get a bin
delivered on a Saturday or Sunday?
We can deliver on Saturdays
(generally on the Saturday morning) but we only deliver
and collect on Sundays at peak periods such as leading
up to Christmas and Easter. Please book your Saturday
delivery by close of business on Friday.
|
5.
What is the earliest or latest that you can deliver
or collect my bin?
We can generally arrange early
morning deliveries. The latest we will guarentee delivery
is between 2 and 4PM daily.
|
6.
Can I fix a time for delivery or collection?
At most times we can provide
you with a 2 hour time window for delivery.
|
7.
When is payment required?
We collect payment on delivery
of the bin or you can pre-pay by credit card or at our
office. Our drivers can accept cash or cheque, they
carry change and will receipt your docket. Most customers
choose to pay by credit card if they do not expect to
be on site at delivery. Call
us if you line to arrange electronic transfer. |
8.
Can I have a trade account?
If you are a licensed builder,
tradesman or registered business, complete our account
application and meet our credit requirements, then we
can provide you with a 14 day trading account. Call
us for an account application or to enquire
about special privileges for our trade customers.
|
9.
What can I put in the bin?
You can place anything in
the bin except those prohibited by law: No asbestos,
syringes, tyres, batteries, liquids. chemicals and other
prescribed or offensive wastes. For information regarding
the disposal of these, contact the EPA or your local
council.
|
10.
Can I fill the bins with concrete or soil - is there
a weight limit?
The 2 and 3 cubic metre bins
can be filled to the rim with concrete and there is
no weight limit or additional charge. Limitations apply
to larger bins. Please speak with us regarding your
heavy materials such as concrete, bricks, soil and roof
tiles.
|
| 11.
Can I mix the load?
Yes, you can mix the rubbish
- green waste, concrete, bricks, soil, household rubbish.
We will sort the waste at our depot facility and send
the contents for re-use, recycling or conversion to
alterative fuel.
|
| 12.
What should I do with old tins of paint?
If the paint is dried and
hard, you can put the tin in your Oz Mini Bin. However
if it is still liquid, you could leave the top off the
can and let it solidify before including it with your
rubbish. If there is a lot of paint, try placing paper
in the bottom of a cardboard box and tip the paint in
to make it spread out and dry quicker. Once dry, it
can be disposed of in your normal rubbish or in your
Oz Mini Bin.
|
| 13.
What about hazardous or toxic waste?
For pesticides, herbicides
and other chemicals, contact your local council for
details of when and where they hold their collection
days for these items.
|
| 14.
Can you place the bin under my carport or in my garage?
No, we cannot risk the damage
to your property. But we can often place it at the front
of your carport or over to one side to leave room for
your car.
|
| 15.
Will you place the bin on the verge or in the street?
We must place the bin on your
property and not public land or land that does not belong
to you. You may approach your council for approval but
we must sight the approval before leaving the bin on
public land. You will be responsible for insuring the
public risk if you have your bin placed outside your
property boundaries. Check with your Council for approval
guidelines.
|
| 16.
How much can I stack the rubbish skip up?
We are not allowed to carry
an unsafe load - so your bin must be safely stacked
to the upper rim, or in the case of soil or green waste,
rounded so that it can be tied down and tarped. The
waste should not be able to move in transit and must
not hang over the sides
|
| 17.
What is a cubic metre?
A cubic metre is a standard
unit of measurement. One cubic metre is the amount that
would be held in a cube that is one metre wide by one
metre high by one metre deep. See the diagram to the
right for a pictorial representation.
|
|
18.
How can I estimate what size rubbish skip need?
To estimate the size of bin
you need, imagine your rubbish in a pile and then estimate
it volume like this:
Length x Width x Height
= 1.8m x 1.6m x 1.3m
= approx. 3.7m
Choose a 4 cubic metre bin
|
| 19.
How far ahead should I book my bin?
If you need a bin for delivery
early in the working week, then the day before is generally
OK. For weekends book a few days ahead so that we can
supply you with the size you prefer. In periods leading
up to Christmas, Easter and long weekends you may need
to book a few days in advance.
|
20.
How many trailer loads can I get in the bin?
Many customers like to use
'trailer loads' to estimate the size of bin they need
but care must be taken when considering this. A 2m³
bin will hold 3 6'x4' trailers of soil or rubble - that
is legal loads (not stacked, caged or dangerously loaded).
For general household or green waste it is a bit trickier.
The amount you can get in the bin depends on how well
you utilise the space: how much air space you leave.
To maximise the space, cut greenwaste into smaller pieces
and pack it down tightly. Flatten boxes, break up furniture
and fill air spaces to get the best value for your money. |
|
